Context awareness in complex business environments has been recognized as a major challenge for enterprise information systems. Although, the development of a context aware system in different application domains is convincingly documented in current literature, the design of such systems requires greater attention. Particularly, investigating the context of a context aware system. In this paper, we present a step-wise method to model a complex business environment. The method provides an approach for investigating a context and using the investigation results in subsequent design steps.

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Lecture Notes in Business Information Processing (LNBIP)
Department of Technology and Operations Management

Singh, P.M., Veelenturf, L.P, & Van Woensel, T. (2020). Modeling Complex Business Environments for Context Aware Systems. In Enterprise, Business-Process and Information Systems Modeling. (Vol. 387, pp. 242–256). doi:10.1007/978-3-030-49418-6_16