Cities are drivers of economic development, providing infrastructure to support countless activities and services. Today, the world’s 750 biggest cities account for more than 57% of the global GDP and this number is expected to increase to 61% by 2030. More than half of the world’s population lives in cities, or urban areas, and this share will continue to growth. Rapid urban growth has posed both challenges and opportunities for city planners, not in the least when it comes to the design of transportation and logistic systems for freight. But urbanization also fosters innovation and sharing, which have led to new models for organizing movement of goods within the city. In this chapter, we highlight one of these new models: Crowd Logistics. We define the characterizing features of crowd logistics, review applications of crowd-based services within urban environments, and discuss research opportunities in the area of crowd logistics.

urbanization, sharing economy, city logistics, crowdsourcing, crowd logistics, crowdshipping
978-0-12-814242-4
dx.doi.org/10.1016/B978-0-12-814242-4.00015-6, hdl.handle.net/1765/131144
Department of Technology and Operations Management

Sampaio, A., Savelsbergh, M.W.P, Veelenturf, L.P, & Van Woensel, T. (2019). Crowd-Based City Logistics (Chapter 15). In Sustainable Transportation and Smart Logistics. doi:10.1016/B978-0-12-814242-4.00015-6