Missing links: building critical social ties for global collaborative teamwork
Communications of the ACM , Volume 51 - Issue 4 p. 76- 81
Face-to-face meetings may be invaluable, but they are not a panacea for the challenges facing teams spread around the globe---managers must also prioritize activities before and after these meetings to help team members stay connected.
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Oshri, I, Kotlarsky, J, & Willcocks, L.P. (2008). Missing links: building critical social ties for global collaborative teamwork. Communications of the ACM, 51(4), 76–81. doi:10.1145/1330311.1330327