Impact of Formal Service Standardization on Service Innovation - A Case Study in Facility Management

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Publisher	Druck & Verlagshaus Mainz GmbH
ISBN	978-3-86130-741-9
Persistent URL	hdl.handle.net/1765/16337
Organisation	Erasmus Research Institute of Management
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	de Koning, C., & de Vries, H. (2009). Impact of Formal Service Standardization on Service Innovation - A Case Study in Facility Management. Retrieved from http://hdl.handle.net/1765/16337

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