2009-06-22
Impact of Formal Service Standardization on Service Innovation - A Case Study in Facility Management
Publication
Publication
Additional Metadata | |
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Druck & Verlagshaus Mainz GmbH | |
hdl.handle.net/1765/16337 | |
Organisation | Erasmus Research Institute of Management |
de Koning, C., & de Vries, H. (2009). Impact of Formal Service Standardization on Service Innovation - A Case Study in Facility Management. Retrieved from http://hdl.handle.net/1765/16337 |