This research project explores cultural determinants that facilitate positive employee behavior. In the literature, this behavior is identified as organizational citizenship behavior (OCB). The dissertation also focuses on factors related to counterproductive work behavior (CWB). CWB is defined as behavior that explicitly runs counter to the goal of the organization (e.g., breaking organizational rules). The studies were carried out in Turkey and the Netherlands. These two countries are different in several cultural aspects, among which are the values of individualism and collectivism and social beliefs. These differences may have relevance for OCB and CWB. Most organizational behavior theories have been developed and empirically tested among western samples. However, western-based organizational theories may be insufficient to explain many organizational phenomena in non-western cultures. This dissertation therefore aims to highlight the importance of cultural factors that may influence organizational processes.

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M.Ph. Born (Marise) , H.T. van der Molen (Henk)
Erasmus University Rotterdam
Department of Industrial and Organizational Psychology

Cem-Ersoy, N. (2010, June). Organizational Citizenship Behavior and Counterproductive Work Behavior: Cross-cultural comparisons between Turkey and the Netherlands. Retrieved from