2007-09-01
Optimal outpatient appointment scheduling
Publication
Publication
Health Care Management Science , Volume 10 - Issue 3 p. 217- 229
In this paper optimal outpatient appointment scheduling is studied. A local search procedure is derived that converges to the optimal schedule with a weighted average of expected waiting times of patients, idle time of the doctor and tardiness (lateness) as objective. No-shows are allowed to happen. For certain combinations of parameters the well-known Bailey-Welch rule is found to be the optimal appointment schedule.
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| doi.org/10.1007/s10729-007-9015-x, hdl.handle.net/1765/36779 | |
| Health Care Management Science | |
| Organisation | Erasmus MC: University Medical Center Rotterdam |
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Kaandorp, G., & Koole, G. (2007). Optimal outpatient appointment scheduling. Health Care Management Science, 10(3), 217–229. doi:10.1007/s10729-007-9015-x |
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