Nowadays, public policies often focus on economic values, such as efficiency and financial transparency. Public professionals often resist implementing such policies. We analyse this using the concept of ‘role conflicts’. We use a novel approach by conceptualizing and measuring role conflicts on the policy level, thereby linking policy implementation and social psychology research. We construct and test scales for policy-client, policy-professional and organizational- professional role conflicts. Using survey data, we show that policy-professional and policy-client role conflicts negatively influence the willingness of public professionals to implement policies. In concluding, we conceptualized and measured three role conflicts that can occur during policy implementation.

policy implementation, public professionals, resistence to change, role conflicts, scale development,
Public Management Review: an international journal of research and theory
Erasmus School of Social and Behavioural Sciences

Tummers, L.G, Vermeeren, B, Steijn, A.J, & Bekkers, V.J.J.M. (2012). Public Professionals and Policy implementation. Public Management Review: an international journal of research and theory, 14(8), 1041–1059. doi:10.1080/14719037.2012.662443