This study has been compiled as an internationally comparative contribution to the parliamentary inquiry by the Dutch Senate into the effects of privatization and agencification on the relationship between citizens and the (national) government. Knowledge on this topic is scarce and scattered across different sources. Therefore, this paper consists of three different sections. Each section deals with a different question and uses different sources. In this overview we summarize the main findings of the three sections.

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European Commission
hdl.handle.net/1765/39176
COCOPS - (COordinating for COhesion in the Public Sector of the Future)
Erasmus School of Social and Behavioural Sciences

Dan, S., Jilke, S., Pollitt, C., van Delft, R., Van de Walle, S., & van Thiel, S. (2012). Effects of privatization and agencification on citizens and citizenship: an international comparison. COCOPS - (COordinating for COhesion in the Public Sector of the Future). Retrieved from http://hdl.handle.net/1765/39176