New methods of involving large numbers of citizens in public decision-making using information and communications technologies have spurred academic and professional interest. This chapter will describe the case of the Citizen Panel, a public-involvement project in which a municipal government and university combined their capacities to create a significant new opportunity for public involvement in public policymaking. Technology was used to broaden access to participation in, and awareness of, the Citizen Panel. Technology application included development of a video version of the information resources used by the Citizen Panel, posting key information on the website, hosting a Facebook group discussion, and live broadcast of panel sessions by Web streaming. The Citizen Panel provided a “proof of concept” for the subsequent establishment of the Centre for Public Involvement, which is a partnership between the municipal government and the university. The Centre for Public Involvement’s purpose will be to engage in research and development in support of improved public-involvement practices and processes.

IGI Global
Erasmus School of History, Culture and Communication (ESHCC)