The harmful neglect
 of decision support systems

Althuizen, Niek; Reichel, Astrid; Wierenga, Berend

N.A.P. Althuizen (Niek), A. Reichel (Astrid) and B. Wierenga (Berend)

2013-09-01

The harmful neglect of decision support systems

RSM Discovery - Management Knowledge , Volume 15 - Issue 3 p. 18- 19

A serious disconnect between how users perceive decisionsupport systems and how these systems actually perform could lead to “harmful neglect” of such potentially performance enhancing business tools. On the bright side, something can be done about it.

Additional Metadata
Keywords	Marketing
Persistent URL	hdl.handle.net/1765/41651
Series	RSM Discovery Magazine Collection
Journal	RSM Discovery - Management Knowledge
Note	This article is based on the paper Help that is not recognized: Harmful neglect of decision support systems, which was written by Niek Althuizen, Astrid Reichel and Berend Wierenga, and published in the journal Decision Support Systems, 54 (2012) 719- 728. http://dx.doi.org/10.1016/j. dss.2012.08.016 (RePub http://repub.eur.nl/res/pub/41652.
Organisation	Rotterdam School of Management (RSM), Erasmus University
Citation APA Style AAA Style APA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Althuizen, N., Reichel, A., & Wierenga, B. (2013). The harmful neglect of decision support systems. RSM Discovery - Management Knowledge, 15(3), 18–19. Retrieved from http://hdl.handle.net/1765/41651

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