Performance management has permeated public sector organizations worldwide over the last decades. At its core is the idea of using such information for decision making in a systematic form. Externally, performance information can be used to showcase performance, to give account, or to compare and benchmark. Internally, it can be used to monitor internal developments or to improve operations.

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hdl.handle.net/1765/50047
Erasmus School of Social and Behavioural Sciences

Hammerschmid, G., Van de Walle, S., & Štimac, V. (2013). What determines whether top public sector executives actually use performance information?. In Benchmarking for improvement, edited by C. Grace, O'Fallon, IL, pp. 47-49, November 2013 (pp. 47–49). Retrieved from http://hdl.handle.net/1765/50047