A Quasi-Robust Optimization Approach for Resource Rescheduling

If a disruption takes place in a complex task-based system, where tasks are carried out by a number of resource units or servers, real-time disruption management usually has to deal with an uncertain duration of the disruption. In this paper we present a novel approach for rescheduling such systems, thereby taking into account the uncertain duration of the disruption. We assume that several possibilities for the duration of the disruption are given. We solve the rescheduling problem as a two-stage optimization problem. In the first stage, at the start of the disruption, we reschedule the plan based on the optimistic scenario for the duration of the disruption, while taking into account the possibility that another scenario will be realized. In fact, we require a prescribed number of the rescheduled resource duties to be recoverable. This means that they can be easily recovered if it turns out that another scenario than the optimistic one is realized. We demonstrate the effectiveness of our approach by an application in real-time railway crew rescheduling. This is an important subproblem in the disruption management process of a railway company with a lot of uncertainty about the duration of a disruption. We test our approach on a number of instances of Netherlands Railways (NS), the main operator of passenger trains in the Netherlands. The numerical experiments show that the approach indeed finds schedules which are easier to adjust if it turns out that another scenario than the optimistic one is realized.