The effect of relational constructs on customer referrals and number of services purchased from a multiservice provider: Does age of relationship matter?

2002-06-01

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Persistent URL	doi.org/10.1177/00970302030003002, hdl.handle.net/1765/58828
Journal	Journal of the Academy of Marketing Science
Organisation	Erasmus Research Institute of Management
Citation APA APA Style APA-ALL Style AAA Style Cell Style Chicago Style Harvard Style IEEE Style MLA Style Nature Style Vancouver Style American-Institute-of-Physics Style Council-of-Science-Editors Style BibTex Format Endnote Format RIS Format CSL Format DOIs only Format	Verhoef, P., Franses, P. H.& Hoekstra, J. (2002). The effect of relational constructs on customer referrals and number of services purchased from a multiservice provider: Does age of relationship matter?. Journal of the Academy of Marketing Science, 30(3), 202–216.https://doi.org/10.1177/00970302030003002

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