Competitiveness, Employment creation, European Commission, European Foundation for Quality Management, Integrated quality management, Tourist destinations
dx.doi.org/10.1016/S0261-5177(99)00098-9, hdl.handle.net/1765/64632
Tourism Management
Rotterdam School of Management (RSM), Erasmus University

Go, F.M, & Govers, R. (2000). Integrated quality management for tourist destinations: A European perspective on achieving competitiveness. Tourism Management, 21(1), 79–88. doi:10.1016/S0261-5177(99)00098-9