2002-12-01
Changing Perceptions and Changing Behavior in Customer Relationships
Publication
Publication
Marketing Letters: a journal of research in marketing , Volume 13 - Issue 2 p. 121- 134
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| doi.org/10.1023/A:1016093819299, hdl.handle.net/1765/65031 | |
| Marketing Letters: a journal of research in marketing | |
| Organisation | Erasmus Research Institute of Management |
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Verhoef, P.C, Franses, Ph.H.B.F, & Donkers, A.C.D. (2002). Changing Perceptions and Changing Behavior in Customer Relationships. Marketing Letters: a journal of research in marketing, 13(2), 121–134. doi:10.1023/A:1016093819299
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