Conceptual framework, Effectiveness, Health system performance, Performance indicator, Performance management, Performance measurements, Quality
dx.doi.org/10.1093/intqhc/mzg049, hdl.handle.net/1765/65626
International Journal for Quality in Health Care
Erasmus School of Health Policy & Management (ESHPM)

Arah, O.A, Klazinga, N.S, Delnoij, D.M.J, ten Asbroek, A.H.A, & Custers, T. (2003). Conceptual frameworks for health systems performance: A quest for effectiveness, quality, and improvement. International Journal for Quality in Health Care (Vol. 15, pp. 377–398). doi:10.1093/intqhc/mzg049