'Why do pubic sector professionals resist change? Tummers offers a compelling account of the alienation of professionals following new public management reforms. This timely and methodologically innovative book shows public managers how to implement organisational change, and provides scholars with a set of new measurement scales. Policy Alienation and the Power of Professionals is a must-read for anyone who wants to understand how professional organisations operate, and why professionals resist some changes, while embracing others.' - Steven Van de Walle, Erasmus University Rotterdam, the Netherlands.