This study aims to investigate the mediating effect of affective commitment on the relationship between personality and organizational citizenship behavior (OCB) in a non-Western culture. We attempt to increase understanding of how personality and work attitudes affect OCB in a culture where relationships are highly valued. Data collected among employees in an Indonesian cement factory indicate that affective commitment partially mediates the relationship between extraversion and OCB directed at individuals (OCB-I) and at the organization (OCB-O), and also partially mediates the relationship between emotional stability and OCB-O. We confirm the importance of examining work attitudes in personality-OCB relationships in collective cultures.

Affective commitment, Collectivistic culture, Emotional stability, Extraversion, Individualistic culture, Organizational citizenship behavior
dx.doi.org/10.1057/abm.2014.20, hdl.handle.net/1765/85982
Asian Business and Management
Department of Psychology

Purba, D.E, Oostrom, J.K, van der Molen, H.T, & Born, M.Ph. (2014). Personality and organizational citizenship behavior in Indonesia: The mediating effect of affective commitment. Asian Business and Management, 14(2), 147–170. doi:10.1057/abm.2014.20