This article describes how Microsoft NL established new ways of working using advanced mobile work technologies, with changes in three interrelated areas: people, place and technology. It has created an anytime/anywhere workplace that has changed the traditional office culture by stimulating flexibility, improved employee productivity and work/life balance, and reduced the company's and individuals' carbon footprint. Based on Microsoft NL's experience, we provide guidelines for integrating new ways of working to improve performance through mobile work technologies.
MIS Quarterly Executive
Erasmus University Rotterdam

van Heck, H.W.G.M, van der Meulen, D, van Baalen, P.J, & van Oosterhout, M.P.A. (2012). Achieving high performance in a mobile and green workplace: Lessons from microsoft Netherlands. MIS Quarterly Executive, 11(4), 175–188. Retrieved from