2016
Impressions management: lessons from the oil industry
Publication
Publication
RSM Discovery - Management Knowledge , Volume 27 p. 11- 13
In the late 1990s, after over a century of extracting hydrocarbons, the petroleum industry faced a growing scientific consensus that pollution from fossil fuels is a major cause of global warming. Operationally and in terms of their global image, oil and gas companies faced a serious dilemma.
Two major players, Exxon and British Petroleum, took very different approaches in their corporate communications strategies, the outcomes of which offer valuable lessons in impressions management.
Additional Metadata | |
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hdl.handle.net/1765/93317 | |
RSM Discovery Magazine Collection | |
RSM Discovery - Management Knowledge | |
Organisation | Rotterdam School of Management (RSM), Erasmus University |
van Halderen, M., Berens, G., Bhatt, M., Brown, T., & van Riel, C. (2016). Impressions management: lessons from the oil industry. RSM Discovery - Management Knowledge, 27, 11–13. Retrieved from http://hdl.handle.net/1765/93317 |