The Indian healthcare sector provides ripe ground for development as access to high-quality and timely medical diagnosis remains unrequited among its vast rural populace. With an acute shortage of doctors in rural areas, medical diagnostic software has been created as a surrogate, propelling non-physician workers to step in. For diagnostic software to function effectively, it is paramount to identify the user. Using an intended pilot programme of RightChoice software in the central Himalayas, the present article focuses on the political and economic complexities involved in identifying users of such software.

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ERMeCC - Erasmus Research Centre for Media, Communication and Culture
Development in Practice: stimulating thought for action
Department of Media and Communication

Arora, P. (2012). Is the doctor on? In search of users for medical software in rural Himalayas. Development in Practice: stimulating thought for action, 22(2), 180–189. doi:10.1080/09614524.2012.642340