The overall aim of this thesis is to gain a better understanding of the coordination and communication challenges between the different control centres during the management of large-scale, complex disruptions. The main research question is as follows:
What explains the coordination breakdowns between the control centres in the Dutch railway system during the management of large-scale, complex disruptions?”

Railway System, Disruption Management, Multiteam Systems, Inter-team Coordination, Team Work, Dynamic Network Analysis, Collective Sensemaking, Complex Socio-Technical Systems, International Comparison, Polycentric Control, Contingency Planning
J.F.M. Koppenjan (Joop) , L.M. Gerrits (Lasse)
Erasmus University Rotterdam
This research was funded by the Dutch Organization for Scientific Research (NWO) and ProRail (grant no. 438-12-308)
978-94-6361-154-1
hdl.handle.net/1765/109788
Department of Public Administration and Sociology (DPAS)

Schipper, D. (2018, September 27). Managing Railway Disruptions : the role of inter-team coordination during rail disruption management. Erasmus University Rotterdam. Retrieved from http://hdl.handle.net/1765/109788